Skip to content

Terms and Conditions

CREDIT TERMS
1% 10 days - Net 30 days,


CONCEALED DAMAGE & SHORTAGES
Shortages or concealed damage must be reported
within 48 hours after receipt of the shipment.


REPACK CHARGE
When glass shakers, ceramic items, or acrylic display
cases are ordered, and shipped via small package
carrier, a $5.00 per case repack charge will apply.


SMALL ORDER HANDLING FEE
Orders that are less than $100.00 net will be charged a
$10.00 handling and packing fee.

PRINTING ERRORS
LibertyWare is not responsible for printing errors.
Product pricing, case packs, or specifications subject
to change without notice.


RETURNS & CANCELLATIONS
Returned merchandise will not be accepted without
written authorization and an assigned Return
Merchandise Authorization Number (RMA). An
authorized return must be prepaid and is subject to
inspection and a 25% restocking charge. Returns must
be made within 6 months from original date of sale.
Merchandise must be returned in original shipping
cartons in full cases. No returns accepted of
discontinued or custom merchandise. A cancellation
fee of 30% will apply to all cancelled orders of custom
merchandise.


RETURNED CHECK FEE
A $25.00 charge will be issued for any returned
checks.


BROKEN CASE CHARGES
No broken case charge applies. Cases that cannot be
broken include - but are not limited to Ceramics,
Flatware Inner Packs, and any item sold in its standard
unit of measure.
to credit worthy customers, FOB our Clearfield, Utah
warehouse. Accounts past due will be charged 1 1/2%
per month late fees. Minimum order amount for new
credit accounts is $500.00 net. Past due invoices paid
outside of terms are disqualified from any sheltered
income.


CREDIT CARDS
LibertyWare accepts Visa, Mastercard, Discover,
and American Express. Minimum credit card order is
$100.00 net.


PREPAID FREIGHT
Orders over $1800.00 net will be shipped freight
prepaid to any location within the Contiguous 48
States.


BACKORDERS
LibertyWare reserves the right to cancel backorders on
prepaid shipments.


ADD-ONS
Add-ons to pending prepaid backorders are
generally accepted. Freight intensive items will not be
allowed as an add-on. Shipment of add-ons cannot be
guaranteed.


DROP SHIPMENTS
Gladly accepted with no drop ship charge.


FREIGHT DAMAGE
Damage to merchandise that occurs in transit is the
responsibility of the shipping company. The consignee
must sign for individual pieces and note any damage
upon receipt of the product. In the event the consignee
fails to note shortages or damages on any shipment,
the consignee then assumes the responsibility of
damage for the shipping company. LibertyWare will
gladly assist in filing freight claims on any freight
damaged LibertyWare shipment as long as these
instructions are followed explictly.